Privacy Policy
Last updated: June 5, 2026
1. Information We Collect
We collect information you provide directly, such as your business name, contact details, calendar credentials, and call handling preferences. We also collect call data including recordings, transcripts, and booking information necessary to provide the Service.
2. How We Use Your Information
We use your information to operate and improve the Service, including answering calls on your behalf, scheduling appointments, sending confirmations, and providing customer support.
3. Call Recordings and Transcripts
Calls handled by our AI may be recorded and transcribed for quality assurance, training, and dispute resolution purposes. You control retention settings for your account's call data.
4. Data Sharing
We do not sell your personal information. We share data only with service providers who assist in delivering the Service (e.g., cloud infrastructure, payment processors) under strict confidentiality agreements.
5. Data Security
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits to protect your data.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. Upon account closure, we delete or anonymize your data within 30 days, except where retention is required by law.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. Contact us to exercise these rights.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.
9. Contact Us
For privacy-related questions or requests, contact us at support@bookedonauto.com.